Wednesday, April 23, 2014

Conclusion: eBay and After Sales do not go together. (EN)

eBay is a great site to purchase stuff provided all goes well. eBay stops being great when you have a problem with a purchase made through them.

They are simply not geared up to support a transaction that needs to be maintained after the 30 day transaction has been concluded and this is reflected in the fact that buyers can no longer call up a purchase they made a few weeks before.

Here in the EU we hear a lot of rhetoric about consumer rights and millions of tax payer's money are spent all across all member states telling them how many rights they have. Yet these rights do not seem to apply to transactions that take place on mega sites such as eBay.

Can it be a case of small fish yes, big fish no? And let's face it eBay is a case of big fish.

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